We wanted to let you know that we had an amazing trip with Roman and the team. He was a great guide, and we felt very fortunate to have him. Thomas, our assistant guide was great as well. We were very impressed with how they treated us, and they made us feel welcome and safe on the mountain. On summit day, we felt very fortunate to have them as our guides because we saw other tourists that did not get the attention they needed from their guides. Additionally, the agency responsible for printing out certificates did not have enough certificates when we got down the mountain, so Roman drove all the way back to retrieve the certificate this morning and hand delivered it to us on our way out. We cannot properly express how happy we were with the service. We will absolutely be recommending Climb Kili to others, and we will post on social media to help spread the news of your company. Also, we will put a review up on Trip Advisor. We were very very happy with the experience as a whole. Thank the scheduling team for arranging Roman for us. We sincerely appreciate his help.
We also really appreciated the assistant guide Thomas. He has a promising future as a chief guide as well.
Alex Mosbacher and Darlene Tran