My wife and I did Kili in early February with ClimbKili.com and can say that our experience was great (despite the overall challenge of summiting the mountain). Leading up to our trip I worked with Tiffany closely to coordinate our trip and to fine tune details prior to arriving in Tanzania. Tiffany was always responsive and helpful! Once in Tanzania (we flew into JRO) we went through immigration and obtained our visas relatively easily, gathered our baggage and we met a driver on behalf of Climbkili.com who drove us to our pre-hike lodging (Summit Safari lodge) in Arusha which is about 1 hour away from JRO. ClimbKili has an office in the hotel and provided convenience. The lodging itself is relatively comfortable with a dining area and bar and the staff was very friendly and accommodating. We had a couple of days to spare in Arusha prior to our hike and ClimbKili was helpful in coordinating a coffee tour and trip to the Arusha city center and Cultural Centre during our free days. Now for the hike: We met our mountain guide (Herment) the day prior to the hike to go over gear etc. Herment was very professional and great throughout the entire 7 day experience. While on the mountain Herment and his crew were beyond great. We had two assistant guides for our group of 6 named Dusten and Goodlove who accompanied us along with Herment each day we hiked. The remaining crew of porters and cook/waiter stayed behind each morning to pack up camp and move to the next basecamp prior to our arrival (they move much quicker on the mountain than the hikers). The porters work extremely hard and you can’t help but respect the work they put in on the mountain, they certainly deserved every bit of gratuity allocated to them post trip. The food was very good considering you’re on a mountain and the food was always plentiful. Herment always debriefed with us after dinner to talk about the day and what to expect the next day. We felt like the crew had our best interest in mind and can say that our entire group of 6 summited successfully! The hike itself is not a “walk in the park” but a real mental and physical challenge considering the cold temps, altitude and long summit day. The hike was very rewarding after completion and can’t say enough positive things about Herment and his crew and ClimbKili.com, they certainly made the trek a memorable experience. A few highlights on ClimbKili.com: They provide high-end tents for the hikers, private toilet for your group, good food along with coffee and tea, morning song and dance from the crew to get you started and positive and post hike they provide a very good lunch after coming down off of the mountain. They also do a “tipping” ceremony lead by the head guide to announce how much each crew member would receive based on the total gratuity provided. I though this was great as it helps ensure that the crew is distributed their fair share and lets the crew know how appreciated their efforts were on the mountain from the hikers.